Posts Tagged ‘Hiring Manager’

What do Those Interview Questions Really Mean?

Saturday, August 28th, 2010

You have just been through a grueling interview.  The questions were tough and some just seemed off-the-wall and some were rather innocent.  What was the interviewer really looking for?  What did she mean by those questions?  Well, you can be certain that if you were interviewed by a seasoned interviewer, each and every question had a very distinct purpose.  Listed below are some common and not-so-common questions with the potential purpose of the question.

Common questions and what the interviewer is really looking for:

Question: Tell me about yourself?
Answer: The interviewer is looking for you to talk about yourself and to reveal anything that she might not otherwise be able to ask.  For example, do you have kids?  Married? Hobbies?  Interests?  Single parent?  Let’s say the job involves shift work, the need to be at work at 7:00 every day or the flexibility to be on call?  Candidates with children are perceived to have more problems getting to work on time, miss more work because of children illnesses, school functions, etc.  Is this fair?  No.  Is this a reality for some hiring managers?  Absolutely.  So what to do.  Talk specifically about previous work, your desire to work, etc.  The only exception would be if you know for a fact you and the hiring manager have something in common that you can use to build interest with himher and that you would be a great fit.

Question: Tell me about the most difficult person you had to deal with?
Answer: The interviewer could care less about the most difficult person you had to deal with.  What she is fishing for here is your ability to get along with people.  Do not answer this one too quickly.  Answering quickly suggests you have had to deal with a log of difficulty people which really suggests that you are the difficult one.  A better approach might be to tell the interviewer that you get along with everybody and that you do not have problems with difficult people.  Assuming that that statement is true, expand on your ability to pull diverse groups of people together to complete a project

Question: If you could have any job in the world, what would it be?
Answer: While the obvious answer would seem to be “this job”, you might also talk about your desire to take the next step thereby giving the interviewer the thought that you are an achiever and willing to work hard.  It always amazes me how many people that I have interviewed are stumped by this question or answer it saying a surfing job.

Question: Tell me what you liked about your last job and what you disliked
Answer:  Here is another one to be careful on.  Do not go on about all the things you disliked.  It leads the interview to think you do not like anything.  Even if your last job was really, really bad, focus on the positive aspects of the job such as the things you learned, the exposure it gave you, etc.  If you talk more about what you disliked, chances are you will say you dislike something that may be a critical part of the job you are applying for.

Question: Tell me about your favorite and least favorite manager
Answer:  Again, this is a tricky question.  If you begin to talk about the things you dislike about your previous manager, the hiring manager will believe you have a problem with authority.  Focus on the things you have learned from previous managers.  Also talk about how you and a previous manager disagreed on an approach and how you worked the issue out.

As mentioned at the beginning of this article, an experienced interviewing has a reason for each and every question. While the question may seem innocent enough, how you answer it could decide whether you get the job or not.  Always to remember to focus on the positive aspect of your past.  Focusing on the negative will give the impression that you are a negative person and probably not the best fit for the position.

Tips for Cover Letters to Get More Interviews

Friday, June 4th, 2010

Here’s a tip for cover letters to get more interviews.  Use a bulleted format cover letter rather than a standard letter in paragraphs.  The bulleted format is more eye catching, and is more likely to be glanced at by the hiring manager or other person assigned to sort through resumes.  This format will help you get your resume seen by more people and as a result get more interviews and more job offers.

If you follow this advice and decide to use the bulleted format, make sure that each bullet point specifies a reason for the hiring manager to talk with you.  This reason can be your number of years experience, your education, a personality trait that you have, or an accomplishment.

Examples of bulleted points would be:

•    Over 20 years experience in Human Resource Management.
Or…
•    Outstanding work ethic.  Lead by example.
Or…
•    Master of Science in Education.  Currently enrolled in Doctorate program.
Or…
•    Saved last employer £30,000 in revenue through modernization of accounting system.
Or…
•    Increased sales by 25% last quarter.

This bulleted format allows you to toot your own horn, but in a way that does not seem egotistical because it is obviously part of a resume package.

Another tip that will increase the readability of your cover letter is to use bold faced fonts on occasion to emphasize points you want read.  Bold face catches the eye, and is a common device used by graphic designers in advertising copy.  Your resume and cover letter are marketing tools for you, just as a print media advertising piece is a marketing tool for a business.  Consider using bold face as tip from the Fortune 500 ad agencies that you can use without charge.

The next piece of advice to consider concerns the final paragraph of the letter, and will help you in your follow up efforts.  When following up often times the hardest thing to do is to get past the gatekeeper.  The secretary or administrative assistant that screens calls for his or her boss has an important job to do, but so do you, and reaching the decision maker will make you look good.  The gatekeeper will try to stop you if the decision maker is busy—after all, he has better things to do with his time than speak with job seekers.  So, in the final paragraph of your letter, before the “sincerely” and your name, simply state “I will call you next week to check on a convenient time to speak with you in person.”  You’ve told the hiring manager you will be calling.  Logically he should be expecting your call.  For this reason you may tell the gatekeeper that ” Mr. HR Manager is expecting my call this week.”  This will increase your chances of getting through, and of getting the interview.  This tip is a variation on techniques that good business-to-business sales people use, and will work for you as well, bringing you more interviews and more job offers.

Another Chance to Shine – Following Up on the Interview

Saturday, March 27th, 2010

The interview follow up letter can make or break your chances of becoming hired.  For that reason it should become an essential part of your job hunting tool box, right in there with the other tools you use: resume, cover letter, thank you note, reference sheet and salary history.

Think of the letter as a second chance.  Some people don’t interview in person as well as they can write.  Living up to the standards your resume set for you may be difficult.  If that is the case, then the interview follow up letter will improve your appearance after the fact.  Other people interview well in person, and are able to use this letter to reemphasize key points discussed with the hiring manager, and remind the hiring manager of the good points about the applicant.  In either case the interview follow up letter is essential and if prepared properly will help the applicant get the job.

The following sample interview follow up letter gives an idea of what should be included.

The time I spent interviewing with you today gave me a clear picture of your organization’s operation as well as your work environment.  I want to thank you for the thorough picture you painted of your organizational needs.

I left our meeting feeling very enthusiastic about the scope of the position as well as its close match to my abilities. I believe the key strengths that I can offer you are:

• Experience in dealing with people of all types and backgrounds through my life experience, education and training.

• Proven ability to operate a business at a profit, supervise and train personnel,  facilitate activities to improve morale and cash flow,  and interact successfully with both staff and customers.

• Excellent communication skills—particularly the ability to gain feedback and summarize succinctly.

With my energetic work style, strong people skills and attention to detail, I believe that I am an excellent match for this position.  I welcome a chance to meet with you  further to elaborate on my background and possibilities of future association.

Thank you for your time.  I look forward to meeting with you soon.

Sincerely,
John Doe
You’ll notice that it is written in a positive and upbeat style.  In sales, many successful salesmen assume the close.  This does essentially that. The applicant in writing this letter is controlling the conversation and steering it towards positive attributes that he or she possesses, which would make the applicant appear valuable to the company.  In addition, by using an interview follow up letter an applicant is “walking the walk as well as talking the talk” simply because most applicants fail to use an interview follow up letter after an interview.  Using a letter like this shows that the applicant is conscientious, thoughtful, intelligent, and just the kind of person the company needs.  Using an interview follow up letter will lead to more job offers and more jobs.

What do Those Interview Questions Really Mean?

Saturday, July 25th, 2009

You have just been through a grueling interview.  The questions were tough and some just seemed off-the-wall and some were rather innocent.  What was the interviewer really looking for?  What did s/he mean by those questions?  Well, you can be certain that if you were interviewed by a seasoned interviewer, each and every question had a very distinct purpose.  Listed below are some common and not-so-common questions with the potential purpose of the question.

Common questions and what the interviewer is really looking for:

Question: Tell me about yourself?
Answer: The interviewer is looking for you to talk about yourself and to reveal anything that s/he might not otherwise be able to ask.  For example, do you have kids?  Married? Hobbies?  Interests?  Single parent?  Let’s say the job involves shift work, the need to be at work at 7:00 every day or the flexibility to be on call?  Candidates with children are perceived to have more problems getting to work on time, miss more work because of children illnesses, school functions, etc.  Is this fair?  No.  Is this a reality for some hiring managers?  Absolutely.  So what to do.  Talk specifically about previous work, your desire to work, etc.  The only exception would be if you know for a fact you and the hiring manager have something in common that you can use to build interest with him/her and that you would be a great fit.

Question: Tell me about the most difficult person you had to deal with?
Answer: The interviewer could care less about the most difficult person you had to deal with.  What s/he is fishing for here is your ability to get along with people.  Do not answer this one too quickly.  Answering quickly suggests you have had to deal with a log of difficulty people which really suggests that you are the difficult one.  A better approach might be to tell the interviewer that you get along with everybody and that you do not have problems with difficult people.  Assuming that that statement is true, expand on your ability to pull diverse groups of people together to complete a project
Question: If you could have any job in the world, what would it be?
Answer: While the obvious answer would seem to be “this job”, you might also talk about your desire to take the next step thereby giving the interviewer the thought that you are an achiever and willing to work hard.  It always amazes me how many people that I have interviewed are stumped by this question or answer it saying a surfing job.

Question: Tell me what you liked about your last job and what you disliked
Answer:  Here is another one to be careful on.  Do not go on about all the things you disliked.  It leads the interview to think you do not like anything.  Even if your last job was really, really bad, focus on the positive aspects of the job such as the things you learned, the exposure it gave you, etc.  If you talk more about what you disliked, chances are you will say you dislike something that may be a critical part of the job you are applying for.

Question: Tell me about your favorite and least favorite manager
Answer:  Again, this is a tricky question.  If you begin to talk about the things you dislike about your previous manager, the hiring manager will believe you have a problem with authority.  Focus on the things you have learned from previous managers.  Also talk about how you and a previous manager disagreed on an approach and how you worked the issue out.

As mentioned at the beginning of this article, an experienced interviewing has a reason for each and every question. While the question may seem innocent enough, how you answer it could decide whether you get the job or not.  Always to remember to focus on the positive aspect of your past.  Focusing on the negative will give the impression that you are a negative person and probably not the best fit for the position.

Do Not Skip The Follow Up After An Interview

Tuesday, June 2nd, 2009

How to write a thank you letter to use after an interview, a phone interview, or even to someone who passed your name on to a hiring manager is an art that is not taught as often as it should be by placement services and others who help job seekers with finding jobs. They always cover the basics of resume writing, interview preparation, cover letter writing, how to create a reference sheet, and even how to prepare a salary history, which isn’t even required that often, but how to write a thank you letter is a subject that should be covered. It is a necessary skill that puts the capstone on the interview or other contact you had, makes you appear to be thoughtful and intelligent, and puts you above the crowd.

Some hiring managers are so swamped with resumes and cover letters when they post a listing on an online job bank or run a newspaper classified ad that they look for reasons to discard resumes. Having five hundred resumes in your email in box can be quite intimidating. Some hiring managers have been known to send out an automated response to all applicants letting them know that the resume was received. They will then sit back and wait for further communication. If an applicant knows how to write a thank you letter they have a jump on the competition immediately.

How to do it? As in all formal correspondence it should be block formatted with proper spelling, addresses and salutations. Keep it short—two or three paragraphs. In the first paragraph express your primary purpose by thanking the person you are writing to for their time and consideration. Business people are busy and time is a valuable commodity. In the second paragraph restate one or two key job skills you can bring to the position. Remind the reader as to why you are a good candidate for the job. In the third paragraph, thank the reader again, and reiterate that you are available by phone, email or in person should they have further questions. End with the traditional business ending “sincerely yours”.

An example of how knowing how to write it occurred with one job seeker a few years ago at a business brokerage in the Midwest. This job seeker was already working as a part-time telemarketer. She was competing for a full-time office manager position against two other. One of the men had a bachelors degree and the other was about to receive her bachelors. Both had several more years experience in office administration Obviously the other candidates were more qualified than the first applicant, but she knew how to write a thank you letter, and proved it. After her interview with the company owner, the managing broker and the old office manager (who was retiring and helping choose her own replacement) the fist candidate composed a thank you letter. She then printed out individualized copies for each person she interviewed with mailed them that evening. When the interviewers received them the next day they were impressed with her thoughtfulness and adherence to protocol. Despite the fact that the other two applicants were more qualified, she was hired. The fact that she knew how to write one probably got her the job she was seeking.

Many hiring managers will interview multiple candidates and only hire from those who send thank you letters. Some studies have shown that only one in ten applicants see the importance of thank you letters, so it should be obvious that if you know how to write a thank you letter you have a very important job skill.